THE PROBLEM

This local medical and surgical eye care organization sought a comprehensive solution to enhance their online reputation, aiming to not only boost their reviews but also transform satisfied patients into advocates for their brand. Recognizing the need to amplify positive online sentiment to align with the quality of care offered in their clinics, the marketing manager endeavored to encourage more satisfied patients to share their experiences online.

THE SOLUTION

The solution comprised a local SEO, review management and reputation management services.

Worked closely with the marketing team to implement local SEO with concentration on 20 target keywords.

I also conduced a series of six one-hour sessions specifically designed for the client to do reviews and reputation management in-house; they had the resources internally to do it. The Power Hour Training equipped the multi-location eye care clinic with actionable steps to increase patient appointments and enhance their online reputation.

WHAT WE DID

• On-Site Power Hour Training
• Reputation Management
• Local SEO
• Reviews
• Review Cultivation System